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The below doc contains frequently asked questions related to

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Below are some of the common questions we've received thus far on Journey Acceleration (JA) measurement:

  • In our Salesforce we move accounts from one stage to another and back - how does that translate to the number of days in stage that JA reports on?

    • JA counts the total number of days an account has been in a stage. For example, an opp stays stage 1 for 5 days, stage 2 for 4 days, and back to stage 1 for 4 days. JA will report that the opp has been in stage 1 for 9 days. Also, the number of days in funnel will be 14 days for this opp.