Access & Setup
There are a couple of things needed in order to get access to Journey Acceleration.
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Validate transparency into Marketing ROI based on your ability to influence pipeline and revenue!
Setup is easy and seamless!
Here’s a link to the ML.Platform’s Salesforce Integrate Guide: Integrate ML Platform with Salesforce
This process takes just a few minutes and will require your Salesforce credentials for authentication- see the link above for full integration details.
Once integrated, you’ll need to reach out to your ML contact to whitelist Implementation Manager to finish the setup on your account to view Journey Acceleration. Note: Journey Acceleration can be added at a user or client so you can view the new ROI based metrics.
Note:
It will take up to a week for the first data synch, at which point data will be synced every morning at 9am (EST).
Journey Acceleration must be added at both the a account and user level.
Once added it will appear as a tab next to “campaigns” “Programs” here:
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Note: Data in Journey Acceleration updates daily around 9 am est. After integrating, during the beta, it will take about 2 weeks for the new tab to appear. This will only be the case during the beta period. After the beta period is over, it will take 24 hours for the data from Salesforce to sync over and start populating in the dashboard. Data from SF is only available for the past year. This means that JA measurement Journey Acceleration Measurement is only available for campaigns that have run over in the last 12 months.