Below are some of the common questions we've received thus far on Journey Acceleration (JA) measurement:
In our Salesforce we move accounts from one stage to another and back - how does that translate to the number of days in stage that JA reports on?
JA counts the total number of days an account has been in a stage. For example, an opp stays stage 1 for 5 days, stage 2 for 4 days, and back to stage 1 for 4 days. JA will report that the opp has been in stage 1 for 9 days. Also, the number of days in funnel will be 14 days for this opp.